How To Download Purchased Movies From Itunes
Have you ever tried to make a purchase on your iPhone or iPad, for a new app or in-app purchase, and received an mistake bulletin that your purchase could not be completed in the App Store app?
More specifically, the error reads "Your purchase could not exist completed. For assistance, contact iTunes Support at www.apple.dom/support/itunes/ww/." The message shows you a website to visit only no further help regarding why the purchase didn't go through.
Here we'll list some possible reasons why your buy could not be completed and how to remedy the situation.
Your Purchase Could Not Exist Completed
The particular is non available in your country
One of the most common reasons you tin can't make a buy is that the app or item is not bachelor in your country.
Normally y'all'll receive an fault message stating this; still, that'southward not guaranteed. So caput to the App Store online, programmer's website, or do a bit of research to meet if the item can be purchased in the land in which yous reside. Y'all might even find a unlike version of the app available to you.
Your Apple ID is disabled or locked
For your protection, if your countersign or other account data is entered incorrectly several times, Apple automatically locks your Apple ID. Obviously this is to protect you from unauthorized users accessing and using your business relationship.
With two-factor authentication, apply a "trusted" device or telephone number to reset the password for your Apple ID. If y'all don't have a trusted device or number and have security questions gear up for your Apple ID, head to the forgot password page and follow the prompts.
If you lot can't do either, you can go straight to Apple Support to assist sort out this problem.
Your payment method cannot be charged
Yous may have a credit card on file that was declined, needs to be updated considering of the expiration engagement, or has the wrong billing data. You should run across a message that explains the trouble with your payment method.
Luckily, yous tin can easily manage your payment methods on about any device. For Apple devices like iPhone, iPad, and Mac, visit this folio to change, add, or remove an Apple tree ID payment method. For non-Apple tree devices like Android, PC, or Chromebook, visit this page for changing an Apple ID payment method without an Apple device.
And then, review your payment methods and data, make any necessary changes, and try your purchase again. You might likewise consider adding another payment method to your account if you lot have just one. Bank check out this commodity on how App Shop and iTunes purchases are billed.
Your Apple ID is linked to too many payment methods
On the other side of having only ane payment method attached to your Apple ID is having too many. Apple finds this to be suspicious activity and it may event in your Apple ID existence locked.
You'll find that this is a somewhat common issue that has been brought up many times in the Apple Community Forum. The answer is usually to contact Apple Support. So if yous receive a message that yous take likewise many credit cards attached to your Apple tree ID or believe you lot might, contacting Apple tree Support is best style to fix this trouble.
Screen Time settings are preventing the buy
If y'all employ Screen Time for yourself or a kid who shares your device, you may have restricted purchases within those settings. To check this quickly, follow these steps.
1) Open up your Settings and select Screen Time.
ii) Choose Content & Privacy Restrictions.
3) If this setting is enabled, tap iTunes & App Store Purchases.
iv) If In-app Purchases is prepare to Don't Permit, tap and change it to Permit.
Annotation: If you have a Screen Time passcode set upwardly, yous'll be asked to enter it as you get through the above steps.
One other spot to check is in the same expanse, Content & Privacy Restrictions. Tap Immune Apps and make sure that the iTunes Store (and Volume Store if necessary) is enabled.
For more help using Screen Time, check out the following how-tos:
- How to restrict or just allow sure websites on Mac with Screen Time
- How to apply Screen Time Communication Limits on iOS
- How to limit kids' screen time on iPhone and iPad
Other things y'all can attempt
If you're still being told that "Your Purchase Could Not Be Completed" and none of the above seems to exist the reason for your disability, here are other things you can endeavour.
- Make sure you lot're using the correct Apple tree ID: Did you create an Apple ID without a credit card? If so, you might be using the incorrect 1 to make your purchase.
- Sign out of your Apple tree ID and back in over again: Sometimes but logging out and back in can fix the simplest of problems.
- Restart your device: Your device may be having a momentary glitch, so restarting information technology could ready the issue.
When all else fails, contact Apple Support.
one) Head to the Get Back up page.
2) Select Billing & Subscriptions.
3) Click Subscriptions & Purchases.
4) Choose Unable to buy.
And then make up one's mind how you'd like assist; chat, phone telephone call now, or schedule a call.
Wrapping it upwards
It's never fun when you try to purchase an app, purchase a subscription, or make an in-app purchase and aren't immune. Hopefully one of the above reasons and fixes solves your problem. If not and you lot institute a unlike ane for why your buy could not be completed in the App Store, please share in the comments below!
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